I recently moderated an event for the National Governors Association at the Harvard Kennedy School. In one session, performance management expert Bob Behn told a group of governors’ chiefs of staff that one of the most basic but often overlooked aspects of an efficient organization is a shared definition of key terms. Simple words can take on significantly different meanings to different people, and if a standard definition for these words is not set, collaboration is stifled by miscommunication.
[…]
Read More… from Editorial: Standards Are Crucial to Successful Open Data Policies